FREQUENTLY ASKED QUESTIONS

HOW WILL I RECEIVE MY TICKETS?

We are being intentional in reducing our paper usage by now emailing tickets to eligible customers instead of mailing printed tickets. Please ensure to include your updated email address when purchasing online and over the phone in order to receive your tickets electronically. You will receive your tickets electronically within 5 days of your purchase. Thank you for joining us in our efforts to minimize our paper usage.

 

HOW ARE THE WINNERS NOTIFIED?

All winners will be notified by EMAIL as to what they have won and how to claim their prize(s). Winners without an email address on file will need to contact Customer Service at 1-800-471-6786 to discuss prize claim. A complete list of winners will be posted at QE2HomeLottery.com on November 28, 2024.

Only one name may be recorded on a ticket. Prizes will be awarded to the individual named on the official ticket. In the event a purchase was made as part of a group buying agreement and one or more tickets should qualify as a winning ticket, the prize will be awarded to the person whose name is endorsed on the ticket. Prize notification letters/emails are addressed to the primary ticketholder. It is the responsibility of the primary ticket holder to share winning information with the group. MNP LLP and the licensee will not enter into any correspondence related to these matters.

IS THE GRAND PRIZE SHOWHOME OR EARLY BIRD COTTAGE OPEN FOR VIEWING?

Please check the website for updates on when the showhome will be open for viewing and location details. The cottage will not be open for viewing.

WHY IS THE EARLY BIRD PRIZE COTTAGE NOT OPEN FOR IN-PERSON VIEWING?

The QEII Foundation carefully weighs the impact on a neighbourhood and community when opening any prize property to the public and as a result not all homes are open for viewing in person. The lottery website will share photos and walkthrough tours of the cottage throughout the campaign.

HOW DOES THE 100 DAYS OF WINNING® CASH CALENDAR™ ADD-ON WORK?

 The 100 Days of Winning® Cash Calendar™ Add-On must be ordered in conjunction with your Home Lottery ticket. 100 Days of Winning® Cash Calendar™ tickets can be added on to your Home Lottery ticket at the following price points: Single for $25, three for $50, six for $75 or 10 for $100. The Add-On purchase must take place at the time of the original order. Add-On orders will not be accepted after your original QEII Home Lottery order date. The 100 Days of Winning® Cash Calendar™ consists of 100 cash prizes of $2,500 to be given out daily starting November 29, 2024 until March 8, 2025. PLUS 2 prizes of $25,000 to be awarded on the first and last of the 100 days. 

HOW DOES THE 50/50® ADD-ON WORK?

The 50/50 Add-On® must be ordered in conjunction with your Home Lottery ticket. 50/50 Add-On tickets can be added on to your Home Lottery ticket at the following price points: 5 for $25, 15 for $50, 25 for $75 or 50 for $100. The Add-On purchase must take place at the time of the original order. Add-On orders will not be accepted after your original QEII Home Lottery order date. Half of the total 50/50 Jackpot will go to the winner and half the 50/50 Jackpot will go to the QEII.

CAN SOMEONE WHO LIVES OUTSIDE OF NOVA SCOTIA OR OVERSEAS BUY A TICKET?

QEII Home Lottery is intended for residents of Nova Scotia. Tickets must be ordered and mailed in the province of Nova Scotia. Please note residency requirements may apply to claim real estate and vehicle prizes. Please refer to the prize claim section of our house rules.

WHAT HAPPENS IF I CAN NOT PICK UP MY PRIZE IN PERSON?

Arrangements may be made to have a prize shipped to you freight collect. Arrangements can also be made for someone else to claim your prize with your written approval.

WHAT WILL HAPPEN IF A “BAD” PAYMENT WAS MADE FOR A TICKET (I.E. NSF CHEQUE)?

Only tickets that have been paid for and/or have been verified as paid are eligible to be entered for the respective draw(s). A minimum of one week is allowed between our ticket sales deadline and the draw date(s). This time period allows for all forms of payment to be verified and processed. If for any reason a payment is returned, the ticket will be deemed invalid if a payment cannot be made prior to the draw.

IF I WIN, IS MY TICKET STILL IN FOR OTHER DRAWS?

Yes, after each draw, including the VIP Prize, Bonus Prize and Early Bird Prize Draws, the winner is recorded and the ticket number remains eligible for all subsequent draws.

IS MY TICKET PURCHASE TAX DEDUCTIBLE?

No. Tickets purchases are not tax deductible.

DO I HAVE TO TAKE MY PRIZE AS IS OR CAN I JUST TAKE THE CASH?

Prizes must be accepted as awarded. There are no cash substitutes unless otherwise stated. Prizes are transferable.

IF I WIN A HOUSE DO I HAVE TO LIVE IN IT OR CAN I SELL IT?

Once a home is awarded to a winner, they do not have to move in. Any prize can be sold if the winner wishes to do so. The title for a home may be registered in anyone’s name.

ARE LOTTERY WINNINGS TAXABLE?

Lottery winnings are considered a windfall and not taxable in Canada. For further details regarding the sales of such goods, please seek professional counsel.

HOW LONG DO I HAVE TO CLAIM MY PRIZE?

As per AGD regulations, all winners will be given 90 days to claim their prize. After such time, winners will forfeit their claim on the prize(s), and subsequent draw(s) will be made for any unclaimed prizes. Those winners will be given 90 days to claim their prize. After such time, the QEII Foundation will contact Alcohol and Gaming Division (AGD) to discuss dissemination of the unclaimed prizes.

HOW OLD DO YOU HAVE TO BE TO PURCHASE A TICKET?

Purchasers must be at least 19 years of age.

ARE THE PRIZES DONATED?

No, all prizes are purchased by the QEII Foundation using the tender process.

HOW MUCH WILL THE HOSPITAL MAKE AND HOW WILL IT BE USED?

The projected profit of The QEII Health Sciences Centre Foundation is approximately $2.8 Million. Proceeds will be used to fund a number of important patient care initiatives within the QEII Health Sciences Centre. 

INQUIRIES REGARDING TICKET PURCHASE (I.E. I HAVE NOT RECEIVED MY OFFICIAL TICKET BY EMAIL; THERE IS A SPELLING OR ADDRESS ERROR ON MY OFFICIAL TICKET; ETC.)

For inquiries regarding the status of tickets already purchased, please call MNP LLP directly at 1-800-471-6786.

WHO IS NOT ELIGIBLE TO PURCHASE A TICKET?

The following, including their spouse and any related or dependent person residing in the same household, are prohibited from purchasing a ticket: The QEII Foundation Board of Directors, Honorary Trustees, Foundation employees, partners and/or owners of builders contracted to provide real estate prizes to this lottery and any contracted interior decorators; and partners and employees of MNP LLP and its affiliates.

Participants must be at least 19 years of age. Tickets cannot be ordered in the name of a minor. Only tickets that have been paid for and/or have been verified as paid for are eligible to be entered for the respective draw(s). QEII Home Lottery is intended for residents of Nova Scotia. Tickets must be ordered and mailed in the province of Nova Scotia. Please note residency requirements may apply to claim real estate and vehicle prizes. Please refer to the prize claim section of our house rules.

WHAT DO YOU DO WITH MY PERSONAL INFORMATION THAT YOU COLLECT?

Personal information collected will be used to fulfill ticket orders, provide information on our future lotteries, contact prize winners and publicize the names of prize winners. QEII Foundation does not sell, trade or lease your personal information. If you wish to be removed from our contact list, please call 1-800-471-6786 or email [email protected].

HOW DOES THE CANADIAN ANTI-SPAM LEGISLATION AFFECT YOUR LOTTERIES?

The primary purpose for sending out Commercial Electronic messages (CEM) is to raise funds for our charity. Under CASL legislation, charities are considered exempt when sending CEMs for this purpose.

HOW CAN I UNSUBSCRIBE FROM YOUR EMAIL LIST OR BE REMOVED FROM YOUR MAILING LIST?

You have the option to unsubscribe at any time or be removed from our mailing list by calling 1-800-471-6786 or emailing [email protected].

HOW IS PURCHASING A TICKET DIFFERENT THAN MAKING A DONATION?

Lotteries are a ticket purchase in a game of chance and under the Canada Revenue Agency (CRA) guidelines no tax receipt can be offered. In every facet of our business, we approach fundraising and lottery events in the same manner—to be as cost effective and as successful as we can possibly be in order to elevate health care for the people in the community we serve.

HOW MUCH MONEY DID THE QEII FOUNDATION RECEIVE FROM THE LOTTERIES IN 2023?

The net revenue from the QEII Foundation lottery programs in 2023 was approximately $5.2 million. Since 2003, the lotteries have raised over $112 million in net revenue (proceeds), which has been directed to health care at the QEII Health Sciences Centre. This money has gone directly to help strengthen care for patients at the QEII, in all 10 buildings across both the Halifax Infirmary and VG sites. All ticket purchase revenue from QEII Home Lotteries is directed to the QEII Foundation. The QEII Foundation then pays for the expenses associated to running the lotteries, which includes the purchase of grand prize properties and other prizes, marketing, call centre support, insurance and licenses. The QEII Foundation carefully examines balancing the risk and reward of running each lottery in its goal to raise significant funds to advance health care in Nova Scotia. All lottery expenses comply with the rules and regulations established by the governing body, Nova Scotia Alcohol and Gaming Authority.